SEARCH, BANGALORE

12^th NGO MANAGEMENT PROGRAMME 2006

Course Title: A Five Week NGO management Certificate Course 2006

Venue:

SEARCH TRAINING CENTER, BANGALORE.

Dates:

Summer Event:             3^rd July to 5^th August 2006

Background:

SEARCH is a major development training initiative in India working with NGO sector for the last 30 years beginning with providing professionals for development sector and now involved in NGO management capacity building.

 SEARCH has successfully completed 11 years of NGO management training modules for more then 150 NGOs and support organizations in India, Bangladesh and Nepal. Its management training segments have been used by major donor agencies of Europe and their counter parts in development sector in Asia (e.g. Christian aid, BFW, ICCO, EEZ, CARITAS, etc.) SEARCH also carried out an impact study of the NGO management training sometime back, which indicated the continuing need for management support training programs for the Asian NGOs. In view of this finding and the continued requests for accommodation in the NGO management-training program, SEARCH plans to conduct this training program in the year 2006.

GOAL

.      Enhancing the management capability of the senior and middle management teams and leaders of NGOs and thereby improve the project outcomes and impact and optimize resource utilization in development process

Objectives

.     Enhancing the organizational process understanding, its structures, functions, team effectiveness, HR management, institution development and NGO network operations.

.     Providing frameworks for analysis and interpretation of project area, problems and factors that influence the project outcomes.

.     Improving the project planning, monitoring and evaluation systems in order to increase the impact of programs of development in NGO operational area.

.     Offering specialization competence for organizations in thematic areas of micro finance, HIV/AIDS prevention and community development.

.     Improving the management skills of the project managers in the sphere of management information systems, use of information technology, communication and leadership.

.     Providing guidance for application of strategic management principles and tools for effective project negotiations and leadership.

.     Providing practical exposure to development project management for increasing the project effectiveness in NGOs.

Training Modules:

Module1

Organizational process, structure, roles and functions: 30 hours

Objectives:

1. To provide experiential learning opportunity to understand and internalize the organizational processes and dynamics.
2. To evolve and use the simple management tools to optimize the team functioning and leadership functions in organization context.
3. To facilitate learning in the sphere of organization process, roles, structures and environment.

Content:

.    Organizational life cycle and organization image

.    Organizational roles and functions

.    Role analysis

.    Role related problems and diagnosis process.

.    Role enrichment

.    Role stress and role conflicts in project context

.    Job description and optimizing team members' strengths

.    Organizational environment and internal factors analysis

.    Organizational structure, roles and role boundaries.

.    Roles, functions, authority and delegation of tasks in organizational structure.

.    Organization process lab: by Mr. F. Stephen, Executive Director, SEARCH.

Methodology:

1. Input sessions, group work sessions and exercises.
2. Unstructured sessions with process techniques of supportive and confrontative facilitation are used in the sessions.
3. Individual and team goals are set and challenges are provided to achieve the goals thereby emphasizing on motivation profiles of members in teams.
4. Presentations and discussion opportunities to clarify and learn from dialogue on experiences in organizational management.

.     Role analysis and role enrichment lab: 30 hours

Objectives:

1. To provide the participants tools to analyze the roles in organization and project and thereby fine-tune project performance.
2. To facilitate evolving tools and frameworks to understand and analyze the various project roles and equip them in optimizing the outputs.
3. To equip the participants with knowledge and skills in analyzing and managing the role conflicts and role related problems in projects.

Methodology:

1. Exercises and assignments would be used in analyzing the roles in practical organizational context. These experiences are later consolidated as learning for management of organization and project teams.
2. Feedback and facilitation in individual and team learning contexts.
3. Review and reflection tools for enrichment of roles of management teams.

Module 2

Development project themes and management:

.    Development projects and activities

.   Themes Focus:

.   Micro finance

.   Community health and HIV/AIDS

.   Community development

.      Project area selection and problem prioritization tools.

.      Needs assessment methodology and project evolution.

.      Project initiation and mission orientation.

.      Empowerment and development component in themes.

.      Project management issues in multiple project implementation

.      Poverty, gender and social hierarchy issue in development context.

.      Sustainability and financial management concerns in projects.

.      Project personnel and fit with project theme focus.

Field exposure on theme based project management: 50 hours.

Practical skills in project management are facilitated through field visit and exposure during the management training in related themes. SEARCH projects on Micro finance and HIV/AIDS prevention are selected for exposure and expert teams in those projects are involved in interactions on management practices. MYRADA project on community development is selected for the other theme. It has an established management team and systems that can enlighten project management students.

Objectives:

1. To facilitate project management learning by practical interactions with the theme based projects: Micro finance project, HIV/AIDS prevention Project, and Community development project.
2. Learn and upgrade management skills in different project contexts by experiencing systems in project management.

Methodology:

1. The participants' group would visit the project along with a facilitator and study the project management in practice.
2. The study would include assignments, reviews and presentations.
3. Each participant would get an opportunity to carry out case studies during the field exposure.

Module 3:

Project Planning, Monitoring and Information systems:

Content:

.     Planning and monitoring of projects

.     Area analysis and problem tree:

-    Geographical and political factors

-    Economic and ecological factors

-    Social and cultural factors

-    Cause and manifestation factors

-    Prioritization of factors

-    Researching alternative approaches to solutions

.     Project planning matrix (log frame) as a planning tool

.     Identification of indicators and means of verification

.     Role of critical assumptions in project management

.     Monitoring systems and data management.

.     IT tools for project management.

Module 4

Organizational systems and tools

Objectives:

1. Increase the awareness of project and organization managers on their leadership capacities, traits and skills.
2. Enhance the leadership skills through practical application of process diagnosis tools and goal setting methodology.
3. Understand and enhance the motivation potential within the team and learn to use appropriate motivational tools for effective team management.

Content:

.    HR management and training for development

.    Training needs assessment methods and tools.

.    Training on the job and learning assessment tools.

.    Recruitment and job allocation

.    Interview process and job-person profiling.

.    Performance appraisal and promotion policies

.    Tools of appraisal and objectivity in performance appraisal.

.    Team capacity building and problem solving mechanisms

.    Gender and sensitivity issues in organization

Methodology:

1. Process lab and reflective sessions are used in the segment and each individual experience is guided through personal facilitation.
2. Unstructured and structured lab sessions are managed with assessment tools, feedback checklists, scoring methods, etc.
3. The facilitators' team would be available for individual counseling and guidance throughout the lab.

Module 5

Organization development and strategic management: 50 hours

Objectives:

1. Enhance the understanding of institution development process and facilitate skills in using institution development tools.
2. Estimate the levels of team synergy and apply practical tools to increase the team functioning and thereby increase institutional productivity.
3. Increase the knowledge of network functioning and gain additional skills in institutional networking.

Content:

.    Difference between programs and strategies

.    Defining strategic planning for development organizations

.    Tools for strategic planning:

.   Environment scanning and mapping tools.

.   IOM (Integrated organization model)

.    SWOT identification and prioritization.

.    SWOT matrix.

.    Strategy orientation.

.    Strategy implementation action plan

.    Stake holder analysis.

.    Strategy monitoring

.      Values and ethos in organization development phases

.      Institutional development and change management for organizations

Methodology:

1. Simulations and exercises are used to motivate members to learn the institutional context of development.
2. Assignments and feedback process are used in the learning sessions to fit the outcomes with the needs of the members.
3. Individual and team participation are monitored and appropriate facilitation is provided for enhancing learning potentials.

Additional modules: (Selection by free choice)

1.      Yoga for stress management by international institute of Yoga;

2.      IT education for project management.

3.      HR Systems in Management;

Yoga for stress management by international institute of Yoga: 15 hours.

Yoga for stress management is an optional specialization available for participants during the program. An international institution, which is a recognized, deemed university is involved in teaching yoga for stress management. Its team provides their resource at appropriate stage in the management training.

Objectives:

1. Create and increase awareness of psychosocial factors that cause or enhance stress situations in organization and learn to effectively manage them.
2. Learn and adopt yoga exercises for increased ability in handling conflicts, tensions and stress arising out of organizational and management roles.
3. Increasing abilities of time management, cooperation potential and bridging communication systems in organization context.

Expected outcomes:

1. Enhanced work satisfaction in organization.
2. Increased team cooperation and motivation.
3. Increase in health enhancing behaviors.

IT education for project management: 50 hours.

Computer application for development management is a specific sphere of management capacity development in this course. Individuals are assigned computers during the whole program and a competent team of IT professionals would be available for guiding the participants in using IT tools for development project management. Software tools available for project management are used for orientation of the participants. Participants would have access to Internet and email during the course to access management material and interact with others on management themes.

SEARCH IT INFRASTRUCTURE FOR NGO MANAGEMENT TRAINING:

.      IT center with computers and Internet facility.

.      IT experts on software technology for NGO projects

.      Software implementation expertise for management of SHG, Micro finance and HIV/AIDS project

.      Material down load facility on all development themes

Objectives:

1. Increase the efficiency of project management by use of computerized data management systems.
2. Increase the awareness and skills of participants in understanding and using project management software.
3. Provide exposure to various possibilities of IT applications in project management context.

Process:

1. Individual assessment of the needs and present status of computer literacy.
2. Time assignment on computer learning sessions.
3. Facilitation by IT experts during practice sessions and theoretical inputs on use of software for management.
4. Assessment of the learning at stages and goal setting for individuals' learning.

HR SYSTEMS IN MANAGEMENT: 40 Hours

Objectives:

1. Understand and apply the principles of Human resource management for effective project management.
2. Improve the process of recruitment, induction and training of the project and organization personnel and thereby increase the project impact.
3. Increase the participants' skills in management of staff by enhancing the motivation potential within organization.

Expected outcomes:

i.                     Increased team efficiency in project implementation and management.

ii.                   Enhanced project results.

iii.                  Optimizing the organization resources.

iv.                 Higher outputs in project teams and community level organizations.

Additional segments:

.      Use of IT tools for participants' learning and skills assessment.

Objectives:

1. Orienting the project management teams to the practice of pre and post training assessment process and methodologies.
2. Providing a measurable index to the learning curve of the participant members in the training.
3. Facilitating the participants to understand and use the various assessment tools and methods to enhance learning potential during the training.

Expected outcomes:

i.                     Increased concentration on specific themes, skills and goals for each participant in the training.

ii.                   Enhanced understanding of training as a tool for empowering the project and organization team members.

iii.                  Effective collection, storage, analysis and presentation of assessment data in HR management of organizations.

.      Individual consultation and counseling during the program.

Process:

a.      Identification of specific focus areas for the individual participant in the training.

b.      Planning and preparation of group members for seeking help in setting and refining goals for learning during the training.

c.      Facilitating a suitable environment for receiving and processing feedback data and use it for change behavior and attitudes wherever appropriate.

Facilitators team

A SEARCH Faculty team along various theme specific resource teams will facilitate this training program according to the focus in the management-training module. The selected Team and Resource persons have rich academic and management experience in the respective development fields. These Resource teams facilitate the modules with participatory tools and resource materials appropriately.

A profile of the Resource teams

 

Theme:	Micro finance
Mr. Sevathan, CEO, Micro finance project, SEARCH.	MA, B.Ed. NGO management.	18 years of Project management and training experience. Management of Women's empowerment projects. Management of micro credit operations. HR development for micro finance projects. Monitoring systems for micro credit projects. IT application for micro credit management.	Micro credit management. Women's empowerment. Community health and rural development.
Mr. Bilavendiran, Micro finance monitoring and rating officer,  SEARCH.	MSW PGD-HRM	11years experience in facilitating program team leaders. Development research data collection, compilation and analysis. Project team coordination and guidance. SHG development and networking. Watershed program management. Capacity building of NGO staff and CBO leaders.	Micro finance management. HRD for micro finance projects. Reports and documentation for Micro credit projects.
Mr. Seetharam, SKS India, Hyderabad.	CAIIB, Development Consultant, Chartered Accountant, and Cost Accountant	25 years of experience in financial services. Experience as CEO of SKS a Micro credit organization. Chief Executive and senior advisory positions with several finance and international organizations. Experience in micro finance project management training and consultancy. Rating of micro credit programs and legal aspects of micro credit projects.	Financial management of NGOs. Micro finance institution development. Financial audit and cost effectiveness studies.
Mr. Hedwig Moras, Guest faculty	B.Com F.C.A	14 years of Corporate and NGO accounts and taxation. Social audit and NGO taxation. Financial management consultancy experience.	Financial management. Social Audit and NGO accounting. NGO Taxation.

Theme:	HIV/AIDS
Name of the Resource Person	Academic achievements	Management and training experience	Specialization theme
Ms. Malini B Eden, Director, Strategic Alliances, SEARCH.	(MBA) Advanced Human Process lab. Neuro-Linguistic Programming. Open Space Technology.	15 years of organization management experience. HIV/AIDS project management tools and methods. Women's empowerment project management. Strategic management for NGO organizations. Micro credit management training. Network management strategies and approaches.	HIV/AIDS prevention strategies. Micro credit use for HIV/AIDS projects. NGO cooperation for development impact. Micro credit management operations and strategies.
Mr. Kongan, Project Coordinator, SEARCH Dharmapuri Project.	MA Certificate course on public health and preventive medicine	14 years experience in development projects. Community health and HIV/AIDS prevention project management. HRD for health and HIV/AIDS projects. Project monitoring and management tools. Training for village planning and participatory project planning tools Training manual preparation for facilitators in micro planning.	Awareness and prevention strategies for HIV/AIDS. HIV/AIDS prevention project management.
Dr. Beulah, Medical Officer, SEARCH Dharmapuri Project.	MBBS	10 years experience in Health program management. Guidance and monitoring medical teams. STI diagnosis and treatment process	STI and HIV diagnosis and management. Health awareness and education. Health project management.
Dr. Sukanth Singh, Guest faculty	MBBS Diploma in Tropical Public Health.	40 years experience in health institution and program management. Training of doctors in NGO sector and primary health care workers. National AIDS program and community health and development project management. CMAI Associate General Secretary and in-charge of Bangalore office.	Community health program management. Community health management training. Evaluation of Community health programs. HIV/AIDS program management. Psychological Rehabilitation project management.
Mr.S. Ramkumar, Guest faculty.	M.A. Psychology.	8 years total experience in Psychotherapy and training in counseling. Guiding counselors in family and relationship therapy. HIV/AIDS project management and training. Consultancy to bilateral agencies on model projects in HIV/AIDS project designing, implementing and monitoring. Training and development for NGOs.	HIV/AIDS counseling. De-addiction and psycho- social counseling. Training for HIV/AIDS project implementation and monitoring. Mainstreaming HIV/AIDS work.

Theme:	Community development
Name of the Resource Person	Academic achievements	Management and training experience	Specialization theme
Mr. Thomas, Faculty member, SEARCH.	Graduate in Literature. Advanced Human process Lab with ISABS. Working relations conference, IIM Calcutta.	28 years of development and management experience. Community development methods and tools. Management of training and HRD for NGO organizations. Organization development tools and instruments. Facilitating networking and federations of Peoples' organizations. Training for watershed development project teams.	Community development principles and methods. Motivation and training of project teams. Performance assessment of the NGO staff teams. PRA tools and exercises for project assessment. Organization development tools and methods.
Mr. Rajendran, Consultant, SEARCH Dharmapuri project.	B.Sc. Diploma in Cooperatives management. Group dynamics training with SHSD. Gender trainers' training with SEARCH. Best practices for sustainable NGO/CBO with NRI, UK.	20 years of development management and training experience. Community development project management. Skill development for NGO sector. People's organization networking tools and strategies. Training in NRM - a community based approach.	Training and development of NGO staff. Management principles and tools. Monitoring and evaluation methodologies. Local governance institutions in development process.

Theme:	Organization process and development
	Academic achievements	Management and training experience	Specialization theme
Mr. F. Stephen, Executive Director, SEARCH.	MA Management teaching for PG courses. Research guidance. Publication of development literature.	32 years of NGO management and training experience. NGO management and strategy consultancy. International development strategies for global organizations. Policy guidance and feedback to International bodies. Organizational development tools and strategies. Gender and women's empowerment tools. Organizational sustainability and financial management of NGOs. NGO networking strategies and leadership for global NGO coalitions. Monitoring and evaluation of NGOs and macro development projects.	Organizational development processes, tools and instruments. HRD strategies and methods for NGO sector. Strategic management and institution building. Coalition and network management tools. Portfolio management for NGO sustainability.
Mr. B.R. Achutha Sharma, SENIOR FACULTY, SEARCH.	BA IT applications for NGO management.	22 years of development and management training experience. NGO organization management and strategic planning training. Institution development for NGO organizations. Community development project management. Project and organizational PME systems. Strategic management for NGO coalitions. IT tools for Project and organization monitoring. HRD strategies for NGO sector. Gender and development issues.	Management training methods and tools. HRD tools and techniques. Assessment methodologies for management training.
Mr. Thomas, Faculty member, SEARCH.	Graduate in Literature. Advanced Human process Lab with ISABS. Working relations conference, IIM Calcutta.	28 years of development and management experience. Community development methods and tools. Management of training and HRD for NGO organizations. Organization development tools and instruments. Facilitating networking and federations of Peoples' organizations. Training for watershed development project teams.	Community development principles and methods. Motivation and training of project teams. Performance assessment of the NGO staff teams. PRA tools and exercises for project assessment. Organization development tools and methods.
Dr. Vijay Padaki, Guest faculty.	M.A. P.hd. Madras University NIMHANS, Bangalore.	26 years of management and institution development experience. Founding faculty of IIM Bangalore. Management teaching experience at IIM Bangalore. Visiting professor in management for IISc, Bangalore. Organization and institution development of NGOs.	Top management counseling. Inter organizational effectiveness. Publications on organization management and institutional development. Corporate social performance.

Theme:	Information Technology for NGO management.
	Academic achievements	Management and training experience	Specialization theme
Ms. Savitha, Software developer, SEARCH.	Diploma in Computer science. Diploma in Information and systems management.	7 Years experience in Software development and training. IT use in Training assessment. Software development for development projects management. Software training and maintenance functions. Software designing and testing.	Software for Micro finance management. SHG management software. IT tools for training assessment. Specialization: VB 6.0, ASP, HTML, Java Script, VB Script, Crystal Reports Proficiency in RDBMS like MS Access and SQL Server 2000.
Mr. Varun Rampal, Web designer, SEARCH.	M.C.A	IT Training sessions in NGO management. Software application for debugging, disk scheduling, system programming and remote applications.   Web use and web design fundamentals. Web based communication for NGO projects.	Web applications for project management. Web development, Chat application and message board design and management.

Training process and methodology:

This training will be residential in nature and a team of management facilitators of SEARCH would conduct this training. Additional resources and consultants are drawn from various reputed institutions of India including management experts in NGO and development organizations.

The program is envisaged to use participatory training tools in order to make the content and skills relevant to the participant teams. Simulations, group work, workshops and assignments are used as part of the training. Case material are prepared and used to enhance the internalization potential.

SEARCH Library equipped with NGO and project and organization management books, manuals and material is kept open constantly for participants' reference.

Audiovisual equipments including VCD players, OHP, LCD projector, etc. are available in the center for use in presentations and learning practices. SEARCH publications on the Project and NGO management themes are available both print version and the digital versions for reference of the participants. These facilitate higher learning opportunities for the group members.

COURSE FEES:

Rupees 45,000 are charged per participant for the course, which is inclusive of board and lodge, material, computers and tuition costs. The break up is as follows:

Board and lodge for 30 days @ Rs. 500 per day:          15000

Faculty, Resource persons and material costs:             15000

Field exposure travel and stay:                                           10000

Yoga, Computer systems, Internet facility, library, etc:   5000

Total Fee:45000

NB: Since the number of seats in this course are limited, we request the organizations to block the seat requirements immediately through email message or fax and later send the candidates' details for registration. A registration fee of Rs.5000 should be sent along with application and the remaining amount could be sent after receiving selection letters.

Last date for receiving applications:            31^st May 2006

Note:

During the interim period on-line chat sessions are planned for clarifying doubts, give explanations, wherever needed about the course. Those who log on to these chat sessions would get additional information about the course:

Chat session I                           11^th April 2006            4.00 pm to 6.00 pm            IST

Chat session II                          25^th April 2006            4.00 pm to 6.00 pm            IST

Chat session III                        8^th May 2006                4.00 pm to 6.00 pm             IST

Chat session IV                        22^nd May 2006              4.00 pm to 6.00 pm             IST                 

In addition, SEARCH welcomes the NGO partners to write to search1@bgl.vsnl.net.in for any clarifications and details or call us at 080-26344226 on phone.

B.R. Achutha Sharma,

Course-In-Charge.

12^TH NGO MANAGEMENT PROGRAMME.

SEARCH, BANGALORE

12^th NGO MANAGEMENT TRAINING 2006

Course Title: A Five Week NGO management Certificate Course 2006

Venue:

SEARCH TRAINING CENTER, BANGALORE.

Dates:

Summer Event:           3^rd July to 5^th August 2006

SEARCH

219/26, 6^th Main, 4^th Block,

Jayanagar, Bangalore 560011, India

Phone: 080-26344226/26635361

Fax: 080-26635361

Email: search@blr.vsnl.net.in, search1@bgl.vsnl.net.in

Web: www.developmentschool.com